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Friday, December 10, 2004
Vamsi Sistla On The Coming Convergence of IM and VoIP
From Get Real:
Millions of people use the big IM services. Some use their voice capabilities. But the experience is pretty horrible. You have to sit at a computer, use a microphone and speak loudly. And it goes over the public Internet, so quality is poor and security is suspect. Why aren't they doing anything about it? They have an established presence: why don't they buy out a Vonage, an Avaya or a Voiceglo, integrate their technology and start offering packages to existing and new subscribers? Isn't that a huge revenue opportunity for them?
Millions of people use the big IM services. Some use their voice capabilities. But the experience is pretty horrible. You have to sit at a computer, use a microphone and speak loudly. And it goes over the public Internet, so quality is poor and security is suspect. Why aren't they doing anything about it? They have an established presence: why don't they buy out a Vonage, an Avaya or a Voiceglo, integrate their technology and start offering packages to existing and new subscribers? Isn't that a huge revenue opportunity for them?